VANGUARD LAW GROUP
Proprietary Client Portal
One portal for connectivity, service, & transparency
Challenge
Vanguard Law group is an innovative team of real estate lawyers. A large part of their business inflow depends upon referral group of mortgage professionals. Vanguard Law developed an innovative online portal to help maximise mortgage professionals’ effectiveness and efficiency, while providing superior service to their clients. This portal not only rewards mortgage brokers’ efforts but also helps the end clients by providing them access to their files and reporting progress while maintaining transparency. Vanguard Law wanted to introduce this portal to their referral group and communicate its benefits.
Solution
BTI Brand Innovations developed a detailed, infographic-style animated video. The video was designed for self-learning to provide a better understanding of the portal. This custom video gave a complete overview of the portal, its functions and the benefits in an engaging, easy to digest way.
Result
The introductory video was a great resource, explaining the portal’s benefits, allowing it to be used to its full potential. The referral group was thrilled to have a powerful tool like this portal. It was a great asset to allow them to take care of their clients by ensuring every client remained aware of the progress of each transaction, every step of the way.
